Tag Archives: corruption

3 reasons why India can beat the corruption ‘curse’

By Clare Melford, CEO of IBLF

It is often said of India that whatever is said about it, the opposite is equally true. And returning from a recent series of meetings with business leaders in Mumbai, Delhi and Bangalore, I am struck by just how true this is.

India has a fast growing and increasingly open economy, yet it can take 30 years for a legal case to come to court! It has a vigorous, world-leading IT sector and yet a closed – and in some segments primitive – food sector. It displays a strong culture of education and saving, yet almost 30% of the population is illiterate and it suffers double the rate of childhood malnutrition of sub-Saharan Africa.

Corruption is to be found at the heart of many of the challenges India faces, from the teachers who don’t show up for work to the officials who steal the payments destined for the very poorest, to the rotting food that never makes it to market as the money to build the cold storage facilities disappears.

Recently, corruption has risen to the top of the national psyche. There has been national outrage about the handling of the 2G mobile spectrum “auctions”. An outspoken activist Anna Hazare has mobilised huge numbers of the public to protest at what is seen as government foot-dragging on implementing anti-corruption measures. A website – ipaidabribe.com – is encouraging people to report all the instances they are asked for bribes in their daily lives. And a group of eminent business, academic and other leaders (some of whom I had the privilege to meet this week), have written two open letters to the government urging them to take greater steps to reduce the endemic rent seeking.

Corruption, or the fear of being accused of it, has now brought the business of government to a standstill, with no ministers willing to take decisions lest those decisions later be unfavourably scrutinized by India’s vociferous and free press. When one takes the oil out of the engine, the engine seizes up.

While in the short run this inertia is driving the business community to distraction, there are 3 big reasons to be optimistic about India’s chances of beating this curse.

1. India is a democracy, and a real one at that. Despite Winston Churchill’s apparent ridiculing of the idea that an independent India could manage a democracy, Indian governments have taken office on winning an election and quietly left it when they lost. One of the advantages of a democracy is that status quos can be challenged and the populace can kick out the rulers with whom they are dissatisfied. So in fact the seizing up of government out of fear of being accused of being crooked is a sign of the power of the people.

2. India has a free and vigorous press that can sniff out and shame wrongdoers. Coupled with a reasonably impartial (if slow) judicial system, this has lead to some recent convictions for corruption.

3. India has a world-class technology sector. There is exciting potential to remove human intervention from processes via technologies such as mobile banking, unique identity numbers and online tendering – and hence eliminate the possibilities for corruption.

However I have also heard these three factors used by those in positions of influence as justifications for why cleaning up the system could wait!

“We have democracy and a free press, we have the tools we need to clean things up when we need to, but right now our focus has to be on maintaining our growth and lifting people out of poverty” is something I have heard more than once. This is the same logic as saying cheerily “don’t worry, we have insurance if the house burns down” whilst lighting a bonfire in the basement.

Well, as growth begins to slow the public dissent increases and government grinds to a halt. The house is burning down and the time for cleaning things up is now.

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IBLF’s work in India is about supporting the business community in its efforts to reduce corruption. We help companies to benchmark their policies and share best practices from India and around the world, and we work with business leaders to support their efforts in setting the tone from the top and using their influence on government policy and practice to help create the right regulatory frameworks.
 The emphasis is very much on companies taking a leadership role and showing the measures they are taking, not finger pointing at others. This stance is evinced no more clearly than in the actions of 14 of India’s business, academic and other leaders who through their open letters to government have clearly shown a constructive desire to find shared solutions. Azim Premji, Jamshyd Godrej and Ashok Ganguly, to name just 3 of the leaders involved have shown great personal leadership through their efforts. Such leadership is unusual in my experience of anticorruption work around the world and I am reminded of another often used Indian quote this time from the father of the nation Mohandras Gandhi “Be the change you want to see”. I wish them, and everyone else working to free India from debilitating corruption, luck.

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Filed under Business standards, corruption, CSR, Emerging Markets, India, Leadership, Poverty

Four things progressive companies are exploring now

By Clare Melford, CEO

At a recent university reunion event, I met my old tutor. His eyes lit up as I told him about the work we’re doing at IBLF with global business leaders. “Maybe some of them would be willing to be the research subjects of my latest paper,” said the renowned neuroscientist. I asked what it was about. “Hubris syndrome among business leaders,” he replied.

While not completely convinced that this would be a winning sales pitch with IBLF’s network of global CEOs, it did strike me that even in the corridors of academia, business leaders appear to have a bad name right now – and that this is in no one’s interests.

That thought was reinforced by a letter in the Times earlier this month from a range of academics, entitled “Business turn a blind eye to the severe social, economic and environmental difficulties that currently stain our world”. This was signed by such people as Charles Handy as well as a host of business school professors.

While some people dismiss the protests in Wall Street, London and elsewhere as being inchoate and unrealistic, it seems harder to suggest that academics, business schools, the Archbishop of Canterbury as well as protestors around the world are collectively wide off the mark – even if their proposed solutions are not clear.

No one benefits if the only sector that can generate wealth – the business sector – loses its social licence to operate.

And on the basis that holding onto something is far easier than trying to reclaim what is lost, here are four things that we see progressive businesses exploring which go some significant way to demonstrating a listening ear, a caring heart and a far-sighted brain.

1. Some companies are exploring publishing their policy on executive pay and tracking the ratio of the highest to the lowest salary. While companies must be free to compete for top executive talent in the market place, they must also demonstrate concern for their lowest paid employees, and for equity. The continual widening of this ratio cannot be healthy.

2. Some businesses are debating publishing their political donations and lobbying activities. There is a growing sense that for all the good companies may do through their core business or their social responsibility activities, some, behind the scenes, are lobbying governments in ways that are counter to stated public goals. This suspicion fuels the mistrust.

3. Companies are beginning to get on the front foot on publishing their core contribution to social development – the provision of jobs. Not only do companies create jobs directly but the indirect benefit to job creation in suppliers and service providers can be huge, with ratios of 1 direct job to 60 indirect jobs created in the case of Unilever in Indonesia. Companies such as the Coca Cola Company are beginning to publish indirect job creation goals (5mn in this case) as well as their direct job creation plans.

4. The upsurge in attention around the world on the issue of corruption and its pernicious effect on the poor is unlikely to die down, fuelled as it is by better access to information and public understanding of how to use that information. Many companies are now doing all they can to create cultures intolerant to corruption. They are establishing clear procedures internally, signing up to the many anti-bribery conventions, working with organisations such as IBLF on anticorruption measures, and in the case of several Indian companies such as Wipro and Godrej, the business leaders are writing open letters calling on their governments to join the fight to stem the tide of corruption. Such companies will both reduce their risk of being affected by corruption and also demonstrate their desire to root out what ultimately represents a multi trillion dollar waste of money.

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Filed under Business standards, Employee Engagement, Leadership, Sustainability

Tackling the corruption question at WEF on Europe

By Clare Melford, CEO of IBLF

 

 

This morning in Vienna, I facilitated a panel discussion at the ‘World Economic Forum (WEF) on Europe & Central Asia 2011‘  on new ways of tackling corruption around the world.

Held under Chatham House rules, the conversation was frank and honest. With representatives of government, civil society and business in the room, the role of each sector was examined.

The general view was that a matrix approach is needed to tackle this most thorny of issues. It is imperative to have rules and to enforce them whether you are in government or in business.

But rules alone will never be enough. A vital component is to change the culture to create one where corruption is just not cool.

In this aspect, civil society can play a huge role in changing public attitudes towards and acceptance of corruption. Also, prevention is better than cure. Technology can transform the situation by: a) making transparent processes that previously where opaque and b) by removing human intervention in the chain. Paying Afghan police direct to their mobile phones left them with 30% more money in their pockets than they were used to.

The audience in this session felt that the cross-sector and international approach that is now being taken against corruption (as evidenced by the enforcement of the US Foreign Corrupt Practices Act, and the potential introduction of an extra territorial bribery act in the UK), as well as the pressing need to remove this gross inefficiency from a world system already overstretched, gave us the best opportunity we’ve had for a generation.

IBLF is working hard to translate the optimism in the room into action on the ground. Take a look at some of our global work around anti-corruption here and watch this space.

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Filed under Business standards, corruption, Emerging Markets